Integrations: cloud PMS
Automated insurance verification for Archy
Ardent works with Archy. It reads upcoming appointments and each patient’s insurance on file, verifies benefits with the payer, portal first, a benefits fax or 270/271 where that is how the payer answers, and a phone call for anything still open, then fills your practice’s own breakdown form and writes the completed work back into Archy before the visit.
- Your schedule and the insurance on file, read from Archy.
- Every payer channel: portals, clearinghouses, faxbacks and AI phone calls, every value with its source.
- Your own breakdown form, in your notation, written back to Archy with notes where your team reads them.
- Exceptions, with the reason, in one 7:00 AM email to the front desk.
The system
About Archy
Archy is a cloud, all-in-one dental practice management system built for startups, group practices and multi-location practices, and it reports more than 35,000 active users (Archy). It runs a partner program for the products that connect to it (Archy).
How it works
How does Ardent work with Archy?
Ardent watches the schedule from days ahead and picks up new appointments and changes on its own. For each patient it works the payer’s playbook, fills your breakdown form and writes it back to Archy, so the front desk opens the chart to a finished breakdown instead of a portal login.
- Read. Upcoming appointments, patient details and the insurance on file, from Archy.
- Verify. The payer’s portal first, a benefits fax or 270/271 where that is the payer’s channel, then a recorded call for what is still open.
- Fill. Your breakdown form, blank by blank, in your notation; a blank no one stated stays blank.
- Write back. The completed breakdown with the patient’s record in Archy, and notes in the fields your team uses.
Setup
How the connection works
Archy is a cloud system, so there is no server in your office to install anything on. Archy does not publish an open API; it works with connected products through its partner program (Archy). The connection for your office is scoped on the demo call and set up, with your team, before the supervised first run.
- Connect. The Archy connection for your office, set up with your team.
- Share payer logins. Your payer portal credentials, used only for the call that needs them.
- Choose the sheet. Your breakdown form is measured once and filled in your notation.
- Switch on. A supervised first run, then unattended verification, filing and the 7:00 AM email, one at a time.
In Archy
Archy has its own insurance verification. How is Ardent different?
Archy lists Archy Verify, its AI insurance verification, as coming soon (Archy). Ardent does the whole job today: it works each payer’s own channels, portal, benefits fax and a phone call for what is still open, fills the breakdown form your office already uses in your notation, and writes the completed work back so your team only handles the exceptions.
Answers
Archy insurance verification FAQ
Yes. Ardent reads the schedule and insurance on file from Archy, verifies each patient’s benefits with the payer, fills your breakdown form and writes the completed work back. The connection for your office is set up before the supervised first run.
Archy lists Archy Verify, its AI insurance verification, as coming soon (Archy). Ardent does the whole job today: it works each payer’s own channels, portal, benefits fax and a phone call for what is still open, fills the breakdown form your office already uses in your notation, and writes the completed work back so your team only handles the exceptions.
The Archy connection, your payer portal credentials and your breakdown form. Ardent then runs a supervised first verification with your team before switching on unattended verification, filing and the 7:00 AM email.
Ardent operates as a HIPAA Business Associate and signs a Business Associate Agreement (BAA) with every practice. Every subprocessor that handles protected health information does so under a BAA, and data is encrypted in transit and at rest. How Ardent handles PHI.